The traditional customer lifecycle is changing, and businesses are increasingly looking for ways to reach new and existing customers on their terms. The most successful companies will be the ones that invest in technology that allows them to communicate with their customers in ways that are simple and personalized. SMS texting is now being used…
Eircom Fined €2.5 Million Due to Overcharging Its Customers The Irish Commission For Communications Regulation (ComReg) fined Eircom, owner of Eir mobile operator, €2.5 million for overcharging approximately 76,000 customers from 2015 to 2021. ComReg ruled that Eir must refund affected customers, totaling an estimated €6.7 million, equating to around €88 per customer. Eircom acknowledged…
Tamares Telecom, a prominent fiber-based international communications and data service provider and network operator, has partnered with Grid Telecom, a subsidiary of the Independent Power Transmission Operator (IPTO) of Greece, to build ANDROMEDA, a subsea optical fiber cable system connecting Greece, Cyprus, and Israel. The strategic partnership aims to create a new telecommunications corridor between…