Author: James

AT&T has been named the most commonly impersonated brand in phishing attacks, according to a global report published by Cloudflare. The report identifies the top 50 brands most commonly impersonated by phishing URLs, based on data gathered by Cloudflare’s machine learning and data analysis tools.   The telecommunications powerhouse came in first, followed by PayPal…

When you hear the word “automation”, what do you think of? Increasing effectiveness and efficiency in business processes, right? One of those processes is communication with clients.    The move to automate many facets of business communications has been steadily gathering pace. This advancement offers a variety of benefits that are essential for a business…

Salesforce launches a generative AI CRM technology The world’s first generative AI customer relationship management (CRM) platform, Einstein GPT, has been released by Salesforce. The system will provide personalized content for interactions across sales, service, marketing, commerce, and IT using real-time data from the Salesforce Data Cloud. Clients may integrate data with OpenAI’s cutting-edge AI…