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CallTower, a leading provider of cloud-based unified communications and collaboration solutions, has launched the state-of-the-art Solgari Contact Center, integrated into the Microsoft Teams App. This release marks a significant advancement in the contact center agent experience by offering complete management capabilities within the Microsoft Teams platform. Solgari’s Contact Center introduces an innovative solution that revolutionizes…

The Federal Communications Commission (FCC) has announced the introduction of a new set of rules aimed at protecting consumers from scams that attempt to take control of their cell phone accounts. FCC Chair Jessica Rosenworcel stated that these rules will ensure individuals maintain their freedom to choose their preferred device and provider while safeguarding them…

Huawei to Produce New 5G Smartphones Amid Chip Supply Boost Chinese tech giant Huawei is poised for a comeback in the smartphone market with new 5G devices expected by year’s end. After facing setbacks from international restrictions, Huawei is set to access domestic chip supplies through Semiconductor Manufacturing International Co (SMIC). However, there are concerns…