In today’s fast-paced business landscape, effective communication is crucial to success. Talkroute offers a comprehensive virtual phone system that allows businesses to manage calls, texts, and meetings seamlessly. With its user-friendly interface and robust features, the phone system eliminates the need for expensive on-site equipment, making it an attractive solution for businesses of all sizes. In this article, we will explore what Talkroute is, its unique selling points, and the benefits it brings to businesses.

What is Talkroute?

Talkroute is a voice-over-internet-protocol (VoIP) provider that offers a full-featured professional phone system without the hassle of purchasing and installing equipment on-site. It enables businesses to manage voicemail, route calls, and communicate with customers through various channels such as voice, text, and video conferencing. Talkroute’s platform is designed to be user-friendly, allowing businesses to customize greetings, set up call routing rules, and access voicemail boxes easily.

Talkroute’s unique selling points

Talkroute stands out with its features and benefits that cater to the diverse communication needs of businesses. Let’s delve into what makes the company an exceptional virtual phone system:

First and foremost, Talkroute offers an entirely cloud-based solution. It allows businesses to manage their calls, texts, and meetings from one easy-to-use app. By eliminating the need for physical equipment and on-site installations, Talkroute provides businesses with a streamlined and hassle-free experience.

Talkroute offers everything businesses would expect from an enterprise phone solution. With features like call stacking, simultaneous ringing, text-to-email notifications, and virtual voicemail, businesses can enjoy advanced functionality and enhance their communication capabilities. As Talkroute is a 100% virtual solution, it allows businesses to operate from anywhere, be it in the office, at home, or while on the road. This remote functionality enables teams to stay connected, collaborate effectively, and provide seamless customer service regardless of their physical location.

Moreover, Talkroute has no hidden fees and no expensive hardware to purchase or maintain. This makes the feature-rich phone system an attractive option for businesses of all sizes. The company offers a range of pricing plans, starting from just $19 per month. Additionally, they provide a free trial, allowing businesses to test the platform before committing.

Talkroute’s emphasis on user experience and customer support is another standout feature. The platform is designed to be user-friendly, making it easy for businesses to customize their business communications on demand. Additionally, Talkroute provides responsive customer service through email support 24/7, with phone and chat support available during business hours. 

Benefits of using Talkroute

  • Unlimited multi-digit extensions, which support multiple lines for different departments or team members.
  • Call stacking to ensure that no caller experiences a busy tone.
  • Multi-level auto attendant to promote self-service among callers by setting up customizable menus.
  • Cross-device compatibility across various devices and platforms, including macOS, Windows, Linux, Android, iOS, and web browsers.
  • Wide range of local, toll-free, and vanity numbers.
  • Number porting for seamless transitions.
  • Excellent call quality and 99.98% uptime, regardless of team members’ locations.
  • Sophisticated Reporting for detailed call history and analytics, allowing businesses to analyze call paths and export data in CSV format for further analysis and auditing.
  • Video conferencing with a capacity of up to 100 participants. 
  • Collaboration tools like whiteboards and file sharing enhance remote teamwork.