Sinch, a cloud communications provider, has announced a partnership with Synoptek, a business and digital transformation advisory company, to offer professional and managed services for Microsoft Teams Phone System. The services will be integrated with Operator Connect or Direct Routing.

The alliance was formed in response to the rising demand from business clients for expert services to supplement their personnel for managing the deployment, installation, and maintenance of the Microsoft Teams Phone System as well as connecting to the Public Switched Telephone Network (PSTN).

Sinch is a Microsoft Operator Connect partner that assists organizations in integrating voice services into Teams via Operator Connect, allowing them to make calls to anyone, anywhere, over the PSTN. Professional and managed services help businesses complete this digital transition more quickly and efficiently.

Sinch offers a carrier-grade voice network and is the largest Tier 1 network in the United States, providing reliable service to companies and service providers. Sinch delivers a cost-effective pricing structure, an easy-to-use self-service interface, and high-quality voice calling as a Microsoft-approved partner for Operator Connect Teams calling and one of the few qualified for E911.

John Schoder, Chief Revenue Officer at Sinch, said: “We have a strong working relationship with Synoptek. By combining the power of the Sinch network and Synoptek’s expertise with Microsoft Teams, we provide a comprehensive solution ensuring the proper implementation, support, and delivery of an organization’s digital transformation to Teams for voice services.

To cut expenses and streamline infrastructure, many businesses are shifting to the cloud and using Microsoft Teams as their primary phone system. Sinch’s inclusion of professional and managed services will allow them to accomplish the digital transition more quickly and efficiently, while also ensuring dependable and high-quality voice services. 

Enterprise clients are expected to benefit a lot from the partnership between Sinch and Synoptek, which will give them a complete answer to their Microsoft Teams Phone System demands as well as the guarantee of dependable and high-quality voice services.